Refund policy
Return, Refund & Cancellation Policy
We do not offer returns, exchanges, refunds, or order cancellations.
All sales are FINAL.
Due to the nature of our products being one of a kind, we are unable to accept returns or issue refunds for any reason once an order has been placed.
Once an order is submitted, it cannot be canceled or modified.
Returns
We do not accept returns under any circumstances. Items sent back to us without authorization will not be accepted or returned.
Damages, Shipping & Lost Packages
Please inspect your order upon reception. We offer free repairs for the first 7 days after delivery.
Once a tracking number has been issued, the whereabouts of the package are entirely outside of our control. However, all packages are insured.
If your package is lost or damaged in transit, please contact the shipping carrier directly to file a claim using your tracking information.
Exceptions / Non-Returnable Items
All items are non-returnable and non-refundable, including but not limited to:
- Custom or one-of-a-kind products
- Sale items
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Gift cards
No exceptions will be made.
Exchanges
We do not offer exchanges.
Refunds
Refunds are not issued under any circumstances.
By completing your purchase, you acknowledge and agree to all terms outlined in this policy.